Exceeding pressures on radiology today means that every piece of equipment needs to be used sometimes at capacity to give physicians and doctors with the fastest path to a clinical decision. When imaging isn’t working or communicating with your EHR, that’s a big deal.
And when integrations between RIS and PACS technologies stop working, more often than not, your radiology department slows down. Having an IT Support team that understands the specificities of your radiology technology is important to quickly troubleshoot issues and get imaging back online.
But unfortunately, one of the BIGGEST complaints I’ve heard during hospital network continuity assessments is that their IT simply cannot support Radiology Departments.
Most IT Support teams fail to understand hospital priorities. One of which is how critical Radiology technology that will: