Hospital IT Team

There are too many variables that contribute to a good IT Support team that can meet hospital demands. How do you hire a team that focuses on keeping costs contained, meets expensive regulatory pressures, keeps up with patient demands for improved care, AND keeps your network secure from ransom attacks?

Investing wisely in your technology solutions will help control costs, ensure regulatory compliance and elevate quality of care.

When it comes to building an effective Health IT Support team, hospitals are faced with 3 options:

1. Building an Internal Team of Experts

If you decide on building an internal team of healthcare IT professionals that understand hospital IT operations, there are a variety of considerations you should consider before hiring or considering retaining your internal team:

They’re Expensive—average beginner tech 33K, average rural hospital needs 3 or 4 technicians and someone to manage them.

There’s Great Uncertainty—what if someone leaves? Will you be able to get someone else up to speed quickly?

Incomplete Coverage—not 24/7 to meet your hospital’s demands. What if something comes up in the middle of the night? Will they even answer the phone?

2. Training Existing Staff To Become Technical

How much will you pay them to entice a complete shift in responsibilities?,

Staff that likely won’t be passionate about health IT, who will train them?, will you need to backfill other positions?, how do you know when they have enough training?, how will they deal with hard problems or major outages?, how will they know when you have risks? Takes a lot of experience normally to figure out even how to smooth out small problems let alone BIG ones.

3. Hire a Rural And Critical Access Hospital-Focused Group Of Experts

For smaller cost than paying for full time staff (with benefits), 24/7/365 coverage for all functions of your hospital, intimate knowledge of EHR support and implementation, radiology support, billing printing and scanning, hospital networking and Health IT Security and strategy.

4. Augment Your Current Talent With Cybersecurity Experts

One easy way to ensure you have sufficient expert IT security professionals protecting your network is by supplementing your in-house IT talent with an outsourced solution that can monitor and protect your network 24/7/365. Not only does this give you peace of mind that you still have local support, but you have an expert team protecting your network day-in and day-out.