You can think of your Business Technology Manager at Healthcurity as your “Technology Nurse”. Business Technology Managers, BTMs, are tasked with the critical roles of making sure your hospital’s technology align with your strategy, detect and understand root causes to technology issues. Your healthcare BTM is expertly trained in managing hospital tech issues and makes sure your network and users are getting the necessary support to keep your hospital humming.
Managing Technology Issues — since hospital demands for IT continue around the clock, BTMs make sure that your issues get pushed and expedited when you need them handled. With extensive experience in healthcare and hospitals, our BTMs adapt to your hospitals specific EHR platform, billing procedures and understand hospital IT standards to make your IT cost effective, functional and secure. They make it their goal to ensure the IT environment is aligned with business goals and customers are satisfied with our overall offering.
Align Technology To Administrative Strategy — our Business Technology Managers (BTMs) work closely with our customers to develop a deep understanding of how your hospital is run. They help clients understand technology trends and risks and how to get the most from their technology resources through regular meetings and enable strategies to meet your administration’s objectives.
Detecting Causes To Tech Issues — as dedicated account managers, our BTMs provide a personalized and proactive resources to get to the bottom of stuck issues. They act as your single point of contact to make life easy navigating through your entire access to IT consulting, support and technology.
Resolving Healthcare Technology Concerns — BTMs assess and address key hospital technology issues such as security risk, productivity, communication and collaboration and ensure clients’ IT environments are optimized to their business objectives and vision.
