Solution Engineers can be thought of as the “Solution Finders” at Healthcurity. Ready to help hospitals overcome chronic IT headaches, solution engineers expertly identify network vulnerability issues, aid in infrastructure planning and outlining how to tailor help desk support for specific hospital needs.
Network Vulnerability — solutions engineers have eagle eyes when it comes to seeing root causes of chronic and compromising network security vulnerabilities. They acutely understand hospital IT operations and can pinpoint where hospital cybersecurity risks lie.
Infrastructure Planning — one headache that most hospital administrators face is finding cost effective infrastructure that gives them peace of mind that their network will be predictably stable and online. Solution engineers identify the most cost-effective ways in which critical access hospitals can maximize their IT budget and strategically expense need hospital IT infrastructure costs.
Help Desk Planning — with growing and changing demands for IT Support, solutions engineers are attuned to variable needs of rural and critical access hospital staff. They are experts at figuring out a support plan that will not only completely cover your hospital staff’s support needs, but will help identify the most cost effective means of support for your specific situation.